Privacy Policy

Personal Information Protection Policy

Our idea on privacy

As a "context" company in the Internet age, Digital Garage, Inc. (hereinafter "DG") engages in diverse businesses centering in the areas of marketing, payment and incubation. In running these businesses, DG receives and/or collects personal information from customers, business partners, employees, etc. In handling personal information, DG duly recognizes the importance of privacy protection and pays its utmost care to such protection. DG's view on privacy is described as written below that we are determined to implement firmly.

Personal Information

DG defines personal information as "the name, date of birth, profession, and other descriptions of a living individual; numbers, symbols, and other codes that are given to the individual; images and voices that can identify the individual (including data which may not directly identify the individual but may be used to identify the individual by cross-checking it with other data); and an individual identification code, which can identify a specific individual, such as fingerprints, palm prints, passport number, and health insurance card number."

Collecting, using and giving personal information

When collecting personal information, DG will clearly state the purpose of use, collect personal information in a lawful and fair manner, and will not use such personal information other than for the stated purpose. The purpose of use as defined by DG is described in the separate sheet "Handling Personal Information."

DG will not collect, use, or provide personal information comprising an individual’s race, creed, social status, medical history, criminal record, fact of having suffered damage by a crime, or other descriptions etc. prescribed by cabinet order as those of which the handling required special care so as not to cause unfair discrimination, prejudice or other disadvantages to the individual without the obtained consent.

Moreover, DG will not provide collected personal information to any other third party without the obtained consent of the individual. However, in the cases where DG receives an order to submit personal information in accordance with a law (in the cases where DG is ordered by a court, Public Prosecutors Office, the police, or other legal agency to submit information given by customers, ID registration content, and/or registration profile), DG may submit such information.

When DG needs to collect, use, or provide personal information as part of its services, DG will notify you in some way of the necessary matters concerning the collection, use, and provision of that personal information.

To prevent personal information from being used for other than the stated purpose of use, DG will create internal rules on the handling of personal information, distribute such rules to all officers, employees, temporary staff, etc. (hereinafter "Employees") and handle personal information accordingly.

Compliance with laws

DG complies with laws, guidelines and other standards established by the Government of Japan.

Security management

To ensure the accuracy and security of personal information, DG implements safety measures to protect personal information, which also contributes to the prevention of leakage, loss and damage of personal information. DG also periodically reviews its security measures and makes revisions as necessary.

In cases where personal information handling is outsourced, DG will select a contractor who meets the appropriate standards regarding personal information protection, and conclude an entrustment agreement for personal information protection with the contractor, and supervise and direct the contractor in the implementation of such handling.

Complaints and consultation on personal information handling

In the event of complaint or inquiry regarding personal information handling, please contact DG’s Personal Information Protection Desk.

Furthermore, in cases where the individual would like to check, revise or delete any personal information, such individual must contact us directly. Upon confirmation that the actual person of the personal information is contacting DG, DG will accept the request to a reasonable extent. This procedure is necessary to prevent falsification by third parties.

Personal Information Protection Desk, Digital Garage Inc.

Daikanyama DG Bldg., 3-5-7 Ebisu Minami, Shibuya-ku, Tokyo 150-0022, Japan

* The above @ character is a double-byte character used for anti-spamming.
Please replace the character with a single-byte @ character when emailing.

Continuous improvement of the personal information protection management system

To protect and properly handle personal information, DG has established and implemented the Personal Information Protection Management System* and maintains and carries out the continuous improvement of the system.

If DG makes a significant change in its personal information protection policy, such change will be posted on our website for announcement.

* Personal Information Protection Management System: A comprehensive approach ranging from policy determination, corporate system arrangement, planning, implementation, inspection and review of efforts in personal information protection

Prepared on April 1, 2005
Last revision: January 30, 2023
Kaoru Hayashi
Representative Director, President Executive Officer and Group CEO
Digital Garage, Inc.