Privacy Policy

Use in the businesses of DG and its group companies
1. DG shall handle the personal information of users to execute settlement services and delivery services in the E-Commerce business, etc.
2. DG shall handle the personal information of those who wish to or registered to be dispatched to carry out the temporary staff services.
3. DG shall handle the personal information to provide necessary services and support to customers who have registered to use the service offered by DG.
4. DG shall handle the personal information of those who agree to receive the information on DG's original products and services, promotions, events, or granting privileges, etc., to send them or provide such information by postal mail, email, or direct messages via social networking service, etc.
5. DG shall handle the personal information of those who agree to investigate and analyze its marketing data.

Use in human resources-related business
6. DG shall handle the personal information of those who wish to change jobs or seek employment to perform job changing support and recruitment services.
7. DG shall handle the personal information of job applicants for recruitment screening.
8. DG shall handle the personal information of employees for personnel and labor management.

Other uses related to DG management
9. DG shall handle the personal information of shareholders in order to exercise the rights based on laws, etc., fulfill various obligations, and send documents.
10. DG shall handle the personal information of those who send inquiries in order to verify the identity of the inquirer and confirm the contents.
11. DG shall handle the visitors’ photos for the security management of DG and group companies.

Digital Garage, Inc.
Digital Gate Building 3-5-7 Ebisu Minami, Shibuya-ku 150-0022
Representative Director, President Executive Officer and Group CEO
Kaoru Hayashi

* The disclosure and other request procedures are also used for the following Group companies.
DG Ventures, Inc.; BI.Garage, Inc.

Administrator title: Chief Privacy Officer Contact: Phone +81-3-6367-1111 Personal Information Protection Consultation Desk Manager

To ensure the accuracy and security of personal information, DG implement safety measures to protect personal information, which also contributes to the prevention of leakage, loss and damage of personal information. DG also periodically review its security measures and make revisions as necessary.

(Institutional Security Control Measures)
　・In addition to appointing a person responsible for handling personal data, DG has established a report and contact system for the person in charge in the event that DG identifies a fact or an indication of a violation of the law or the handling regulations.
　・DG conducts periodic self-inspections for the status of handling personal data, as well as internal audits by DG’s employees in other departments.
(Human Security Control Measures)
　・DG provides periodic training to our employees (all personnel who engage in DG’s business) on matters requiring attention in handling personal data.
　・DG has described points of notice regarding the confidentiality of personal data in DG’s employment regulation.
(Physical Security Control Measures)
　・DG takes measures to prevent unauthorized access to personal data in the area where personal data is handled, in addition to implementing the entrance and exit control system of DG’s employees, etc.
　・DG takes measures to prevent theft or loss of equipment, electronic media, documents etc. that handle personal data.
(Technological Security Control Measures)
　・DG limits the persons in charge and the scope of their handling of personal information in databases, etc., by implementing access control.
　・DG implements a system that protects DG’s information system handling personal data from unauthorized access from outside or unauthorized software.
(Identification of external environment)
　・When handling personal data in foreign countries, DG implements security control measures with an understanding of the system for the protection of personal information stipulated in those countries.

1. Requests are only accepted via postal mail. As for the format, please use the Request for Disclosure, etc. of Personal Information Subject to Disclosure（PDF) and write all 4 items written below.

2. Please be aware that the request will not be accepted if any information is missing, incorrect, etc.

3. Make sure to write “Disclosure, etc. request” on the envelope in red.

   1. Name (the Japanese pronunciation should be written in katakana characters)

   2. Address and postal code

   3. Telephone number

   4. E-mail address

1. We will verify the identity of the person making the request.

2. Enclose a document verifying your identity together with the request of disclosure etc., such as a copy or an original of your driver’s license, health insurance card, a copy of certificate of residence, etc.

3. For the details of personal identification documents, please refer to the Request for Disclosure, etc. of Personal Information Subject to Disclosure (PDF).

4. Please note that requests will only be accepted with one of the following personal identification documents.

5. If the person submitting the request for Disclosure, etc., or other request is a legal representative of a minor or an adult ward, or someone appointed by the subject of the information to act as an agent for making the request, also enclose the following personal identification documents, etc. of the proxy, in addition to the personal identification documents of the person who makes the request. For the details of personal identification documents, please refer to the Request for Disclosure, etc. of Personal Information Subject to Disclosure (PDF).

   1. Legal representative
      ・Document that can verify the power of legal representation
      (official copy of family register for verification of parental authority, documents for verification of adult guardian, which DG specifies): 1
      ・Document that can verify the identity of the legal representative
      (the document specified by DG, such as a copy of the legal representative’s driver’s license or health insurance card etc.): 1

   2. Privately appointed agent
      ・Proxy form: 1
      ・Document that can verify the identity of the agent
      (the document specified by DG, such as a copy of agent’s driver’s license or health insurance card etc.): 1

Please send all required documents to the following address.

【Address】
Digital Garage, Inc.
Attn: Personal information protection manager
DG Bldg., 3-5-7 Ebisu Minami, Shibuya-ku, Tokyo 150-0022, Japan

* The person sending the request is responsible for paying the cost for mailing.
* Please note that we do not accept requests by telephone or in person.

Upon verification of mailed documents, DG will notify you about the handling fee for Disclosure, etc., if no deficiencies are found or will notify you of defects and corrections if there are issues with the requested documents, via postal mail in either case.

If you request a notice about how your information is used or requesting disclosure of information and disclosure of records regarding provision to a third party, DG will notify you about how to pay the disclosure handling fee, etc. Please pay the fee by bank transfer. The price is 300 yen per request. You are responsible for paying any bank transfer fees.

After handling fee payment for Disclosure, etc. is confirmed, the personal information will be sent by postal mail to the address of the person making the request.

Please contact Digital Garage, Inc. for complaints, consultations or a disclosure regarding personal information, etc.
【Address】DG Bldg., 3-5-7 Ebisu Minami, Shibuya-ku, Tokyo 150-0022, Japan
【E-mail】 privacy＠garage.co.jp

“＠” is shown as a full-width character to prevent spam e-mail. Please replace it with the half-width “@” before sending.

January 30, 2023
Digital Garage, Inc.
Personal information protection manager

The following is the authorized personal information protection organization of Digital Garage, Inc. that has received PMS certification. Please note this is not the place to contact with questions about Disclosure, etc. of DG’s information.

JIPDEC

Office of Accredited Personal information protection organization

Roppongi First Building, 9-9 Roppongi 1-chome,
Minato-ku Tokyo, 106-0032 Japan

03-5860-7565
0120-700-779 (*Telephone reception hours: 9:30-12:00, 13:00-16:30 on work weekdays)