Privacy Policy

Handling Personal Information

Name of the business operator

Digital Garage, Inc.
*Rules on the handling of personal information are also applied to the following Group companies.
DG Ventures, Inc., BI. Garage,.Inc.

The name or job title, affiliation, and contact information of the administrator (or the representative)

Administrator title: Chief Privacy Officer
Contact: Phone +81-3-6367-1111 Personal Information Protection Consultation Desk Manager

Purpose of use of personal information

DG shall handle the personal information within the scope of the Purpose of Use as follows, except when required by law or, in particular, as determined by the Terms of Use of Services, etc. provided by DG.

  1. Use for advertising, promotions, marketing surveys, etc.

    1. DG shall handle the personal information of the applicants accordingly for sales promotion efforts, such as prize offerings and campaigns as entrusted by DG's clients and business entrusters.

    2. DG shall handle the personal information of those who agreed to receive newsletters regarding information on products and services, promotions, events, etc., as entrusted by DG's clients and business entrusters.

    3. DG shall handle the personal information to investigate and analyze marketing data entrusted by DG's clients and business entrusters.

  2. Use in the businesses of DG and its group companies

    1. DG shall handle the personal information of users to execute settlement services and delivery services in the EC business, etc.

    2. DG shall handle the personal information of those who wish to or registered to be dispatched to carry out the temporary staff services.

    3. DG shall handle the personal information to provide necessary services and support to customers who have registered to use the service offered by DG.

    4. DG shall handle the personal information of those who agreed to receive newsletters regarding the information on DG's original products and services, promotions, events, etc.

    5. DG shall handle the personal information to investigate and analyze its own marketing data.

  3. Use in human resources-related business

    1. DG shall handle the personal information of those who wish to change jobs or seek employment to perform job changing support and recruitment services.

    2. DG shall handle the personal information of job applicants for recruitment screening.

    3. DG shall handle the personal information of employees for personnel and labor management.

  4. Other uses related to DG management

    1. DG shall handle the personal information of shareholders in order to exercise the rights based on laws, etc., fulfill various obligations, and send documents.

    2. DG shall handle the personal information of those who send inquiries in order to verify the identity of the inquirer and confirm the contents.

    3. DG shall handle the videos of its visitors for the security management of DG and group companies.

*The items listed on the Part A. of the personal information above shall be handled in the consignment business, so they are not subject to disclosure.
*Please note that DG operates surveillance cameras at the reception desk and the office for security management.

Provision of personal information to third parties

DG shall not provide the personal information to any third parties without the consent of the individual, except in cases where part of the business is outsourced, or in the scope of the terms of use of services provided by DG, or when required by law and regulations.

Outsourcing of the handling of personal information

Depending on the business operations, DG may outsource part of its business in order to provide better services to its customers. Under such circumstances, the personal information may be outsourced to a contractor. In the case, DG shall select a contractor that provides sufficient level of protection of personal information, enter into an outsourcing contract for the protection of personal information, and thoroughly manage and supervise the contractor.

Complaints and consultations regarding personal information

  1. Customer's rights regarding personal information
    When receiving requests of explanation from the individual regarding the purpose of use, disclosure, correction/addition or deletion of the content, suspension/removal of use and suspension of provision to third parties of the said individual's personal information (hereinafter collectively referred to as “Disclosure, etc.”), DG shall respond with good faith in accordance with laws and regulations.

  2. Guidance on requests for Disclosure, etc.
    Please use the following procedure for requests for Disclosure, etc.

  3. Point of contact for inquiries
    Digital Garage Inc., Personal Information Protection Consultation Desk Manager
    Digital Gate Building 3-5-7 Ebisu Minami, Shibuya-ku 150-0022
    email: privacy@garage.co.jp

    *to prevent spam mails, the "@" mark is provided as a double-byte character. Please change the "@" into a single-byte character (@) when sending the email.

About voluntary provision of personal information

Provision of an individual's personal information to DG is voluntary. However, when an individual does not provide personal information to DG, DG may not be able to provide information and services.

DG shall notify the individual of any changes to DG's personal information protection policy by posting them on the DG website.

The following is an accredited personal information protection organization of Digital Garage Inc. that has obtained PMS certification. Please note that the address below is not the contact information for our company.

Name of the accredited personal information protection organization

JIPDEC

Where to file a complaint resolution

Personal information protection complaint and consultation office

Address

Inside Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo, 106-0032

Phone number

About Cookies

Some pages in this website use cookies. A cookie is a text file that is stored on the user's hard disk by a web server. A cookie is assigned to an individual user and can only be read by the web server in the domain where it is issued.

The purpose of using cookies is to inform the web server that the user is re-accessing a particular page. Cookies is useful because they are able to retrieve the information that has been stored previously to reduce the time and effort required to enter the data when a user re-visits the website.

Users can change their browser settings to block cookies. Blocking the use of cookies may cause users unable to use the services of this website sufficiently.

About the handling of direct mails

DG may send direct mails to our customers who have given their consent to receive them under the services provided by DG. The direct mails are intended to provide information related to various products and services that DG currently offers or will offer in the future, as well as information from advertisers through emails.

Other points to note regarding the handling of personal information

Please understand that if you disclose your personal information on the Internet in a way that can be accessed by anyone, such information may be collected or used by other Internet users. Please be careful when handling your own personal information.

Unless specifically specified in each individual service offered by DG, the regulations on the protection of personal information and data collection of third-party websites and services linked from various contents on DG shall be determined independently from DG. DG shall assume no obligation or responsibility for such independent terms and activities. Please check the terms and conditions stipulated by each website before providing your personal information.